Robotic Process Automation RPA in Banking: Examples, Use Cases But how did the introduction and growth of ATMs affect the job of tellers? Despite an increase of roughly 300,000 ATMs implemented since 1990, the number of tellers employed by banks did not fall. According to the research by James Bessen…
Read MoreSwitching from Zendesk to Intercom Help Center You could technically consider Intercom a CRM, but it's really more of a customer-focused communication product. It isn't as adept at purer sales tasks like lead management, list engagement, advanced reporting, forecasting, and workflow management as you'd expect a more complete CRM to…
Read MoreHire a Customer Support Virtual Assistant Service Both AI automation and virtual customer support have significant benefits in customer service. AI automation employs advanced AI chatbots, conversational AI applications, and machine learning to streamline customer support. It can handle a high volume of customer queries and reduce the long waiting…
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